Below are several helpful phone numbers for resolving problems related to COPD, especially issues with oxygen and oxygen equipment providers. Also, there is one very important e-mail address.
Help Line - COPD information line: 1/866-316-2673
COPD patients man this phone line daily and can give support and advice. This line can be very helpful for those NOT yet on Medicare.
Medicare Beneficiary Complaint Hotline: 1-800-404-8702
Medicare Beneficiary Ombudsman
Call 1-800-MEDICARE (1-800-633-4227) to get help. .
How the Medicare Beneficiary Ombudsman Works for you - The Office of the Medicare Ombudsman (OMO) helps you with complaints, grievances, and information requests.
Oxygen and DME provider issues (with or without Medicare) – address e-mail to - competitiveacquisitionombudsman@cms.hhs.gov
My e-mail to the above address was quickly answered and my problem was resolved immediately.
Another # to try for help with uncooperative DME/oxygen providers is 803-763-5757
Thanks for posting this contact information Petra.